Legal
CURATEvip is a product of CurateVIP LLC, a Wyoming limited liability company and a wholly-owned subsidiary of RMK GROUP LLC, doing business as CURATEvip ("CURATEvip," "we," "us," or "our"). These Terms govern your use of all services we operate, including the websites and applications at curatevip.app, curatevip.ai, and book.curatevip.ai (together, the "Service").
Attorney note — entity details
Please confirm the exact registered entity name and state of formation, and whether the LLC needs foreign qualification in California, Arizona, Washington or Hawaii given active marketing in those states.
By creating an account, requesting an invitation, purchasing a membership, or otherwise using the Service, you represent that you are at least 18 years of age, that you are a resident of the United States, that you have read and understood these Terms, and that you agree to be legally bound by them. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization.
If you do not agree to these Terms, do not create an account and do not purchase a membership.
CURATEvip membership is by invitation. Access is granted at our sole discretion, and submitting a request for access does not guarantee admission. Membership is personal to you. You may not share, sell, transfer, or assign your account or membership to anyone else.
What we do. CURATEvip is a travel curation service. We build a taste profile for you from your quiz answers and stated preferences, and we use it to recommend hotels, restaurants, and social venues. We also provide a hotel booking experience at book.curatevip.ai, which is a white-label site operated for us by a third-party travel technology provider. When you complete a hotel booking through that site, a real reservation is placed with the hotel or the supplier behind it.
What we are not. We are not a hotel, restaurant, airline, tour operator, or venue owner, and we do not control the properties we recommend. For hotel bookings, the travel services themselves are supplied by the hotel or supplier, and are subject to that supplier's own rates, rules, cancellation and change policies, and terms. Your membership fee is separate from, and does not include, the cost of any travel you book.
No guarantees. We do not guarantee availability, pricing, upgrades, amenities, or access at any venue. Recommendations are generated in part by automated systems and reflect our assessment, not a promise about your experience.
Attorney note — booking function (please read first)
The previous Terms said CURATEvip "is not a booking engine." The product does place real hotel reservations through a third-party booking API at book.curatevip.ai, so that statement appears inaccurate and has been rewritten. Counsel should determine CurateVIP's role in those transactions (merchant of record, disclosed agent, or referrer), and whether seller-of-travel registration or bonding is triggered in California, Washington, Hawaii or elsewhere.
Payments are processed by Stripe. We do not receive or store your full card number. If a renewal charge fails, we may retry it and may suspend or cancel your membership if payment cannot be collected.
Price changes. We may change the membership price. If we do, we will give you advance notice by email before the new price takes effect, and the new price will apply only to renewals that occur after the notice period. If you do not want to pay the new price, you can cancel before your renewal date.
Attorney note — automatic renewal compliance
A large share of members will be California residents, so California's Automatic Renewal Law is the key compliance risk. It regulates the checkout screen and the post-purchase confirmation email, not just this page: the renewal terms must appear in visual proximity to the purchase button, the member must separately consent to them, and a retainable acknowledgment with cancellation instructions must be sent after purchase. Please review the live checkout flow and confirmation email against §17601–17604, plus New York GBL §527-a and the FTC negative-option rules.
You can cancel at any time. There are two ways:
What happens when you cancel. Cancelling stops the next annual charge. Your membership stays active and you keep access for the rest of the year you have already paid for. At the end of that period, your membership ends and you will not be charged again.
Cancelling your CURATEvip membership does not cancel any hotel reservation you have already booked. Travel reservations are governed by the cancellation policy of the hotel or supplier, and you must cancel those separately.
Membership fees are charged for a full year of access. Except where a refund is required by law, membership fees are non-refundable, and cancelling part-way through a year does not entitle you to a refund or credit for the unused portion — instead, you keep your access until the end of the period you paid for.
We may, at our discretion, issue a refund in individual cases. Doing so once does not obligate us to do so again. To request one, email members@curatevip.app.
Nothing in this section limits any right you have under applicable state or federal law.
Attorney note — refund policy must be chosen by the client
This is a placeholder, not a decision. The text above states a conservative "no refunds except where required by law" default. The owner needs to pick the real policy and counsel needs to bless it. Realistic options: no refunds; a 14- or 30-day money-back window on the initial purchase; a refund window after each automatic renewal charge; or pro-rata refunds. A short window after each renewal charge meaningfully reduces chargeback and unfair-practice exposure. Whatever is chosen must also be shown at checkout.
If you give us your mobile number and opt in, CURATEvip will send you text messages about your membership, your trips, and curation updates. Opting in to texts is not a condition of purchasing anything.
By opting in, you consent to receive automated text messages at the number you provide. We keep a record of your consent — including the date and time, the IP address it came from, and the exact wording of the consent notice you were shown — and we keep the content of replies you send us. See our Privacy Policy for details.
If you change or give up your mobile number, please tell us so we do not text someone else.
Attorney note — SMS consent mechanics
This section is written to what carriers look for during A2P 10DLC vetting. Please also confirm the opt-in itself: the checkbox should be unchecked by default and not bundled into general acceptance of these Terms, since TCPA prior express written consent for marketing messages requires a separate conspicuous disclosure. Also worth confirming whether the messages are marketing or purely transactional, as that changes the standard.
You are responsible for:
You may not share, sell, transfer, or assign your account or access rights to any other person.
You agree not to:
All content, technology, trademarks, trade dress, logos, and materials associated with CURATEvip — including the Speed Engine, the CCTF methodology, the CURATEvip name and marks, and all application interfaces — are the property of CurateVIP LLC or its licensors and are protected by applicable intellectual property laws.
Nothing in these Terms grants you any right, title, or interest in any CURATEvip intellectual property. You may not use our trademarks, logos, or brand assets without our prior written consent.
Attorney note — trademark symbols
The prior text used "Speed Engine™". The symbol has been removed pending confirmation of what is actually registered or claimed. Please confirm the trademark status of CURATEvip, Speed Engine and CCTF before any ™ or ® is used.
The Service relies on third parties and may display content from or link to third-party websites, hotels, venues, or services. This includes our payment processor, our messaging provider, our hosting and email providers, and the travel technology provider that powers hotel booking. We do not control those third parties.
When you book travel, your reservation is with the hotel or supplier and is subject to their terms, rates, and cancellation policies. We are not responsible for a supplier's acts or omissions, including overbooking, closure, cancellation, changes in rates or amenities, or the quality of any stay.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
Venue curation results are generated by automated systems and represent our best assessment based on your profile. CURATEvip makes no guarantee that any recommended venue will meet your personal expectations.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CURATEVIP LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
Some states do not allow the exclusion or limitation of certain damages. If those laws apply to you, some or all of the above may not apply, and you may have additional rights.
You agree to indemnify, defend, and hold harmless CurateVIP LLC and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any third-party rights.
We may suspend or terminate your access to the Service if you breach these Terms, misuse the platform, or if we stop offering the Service. If we terminate your membership without cause before the end of a period you have paid for, we will refund the unused portion of that period.
Upon termination, your right to use the Service ceases. Provisions that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, limitations of liability, and dispute resolution.
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict of law provisions. Before starting a formal proceeding, please contact us at members@curatevip.app so we can try to resolve the issue informally. If that does not work, disputes will be submitted to binding arbitration under the rules of the American Arbitration Association, with proceedings conducted remotely or in a location convenient to both parties.
Attorney note — arbitration clause needs review (client decision)
The inherited document described CurateVIP as a Delaware LLC and set Delaware law with arbitration held in Delaware. The company is a Wyoming LLC, so both have been corrected, and the fixed out-of-state hearing location has been replaced with remote or mutually convenient proceedings. Three gaps remain for counsel:
Also consider a small-claims carve-out, an injunctive-relief carve-out for IP, a mass-arbitration batching protocol, and confirming the acceptance flow is a genuine clickwrap.
We may modify these Terms. When we make material changes, we will update the effective date above and notify members by email or in-app notice. Changes that affect your price or your automatic renewal terms will be notified to you in advance, and will apply only to renewals after the notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
For questions about your membership, billing, cancellation, or text messages:
CurateVIP LLC
A Wyoming Limited Liability Company · A wholly-owned subsidiary of RMK GROUP LLC
Member support and cancellations: members@curatevip.app
Mailing address: c/o RMK GROUP LLC, 254 Chapman Rd, Ste 208 #23854, Newark, DE 19702
Attorney note — mailing address supplied, please confirm
The address above is the parent company's Newark, Delaware business address, shown as "c/o RMK GROUP LLC". It gives an identifiable physical business address without using a residential one. Two things to confirm: that naming the parent on a page where the subsidiary is the contracting party reads correctly for service and consumer contact, and that mail addressed to CurateVIP LLC at that suite will in fact reach the client.